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Product Line

Machines:
Princess and Prince

Royal and Empress

IntelliQuilter

Dutchess

KQ622

KQ633


Consumables:
Thread

Supplies
Frequently Asked Questions
Do you carry supplies and how do I place an order?
We stock parts to get your machine up and running quickly.  We also carry
many additional supplies including needles, thread, patterns, backing,
and batting just to name a few.  Once you decide what you want, you may
purchase them online
(coming soon), call us direct at 866-784-5872,
email us at
sales@kenquilt.com, or mail your order request to:  

       KenQuilt Manufacturing
    4535 E. 61st Street N.
     Kechi, KS  67067

Depending on your location, orders are usually received in 1-3 business
days.

Do you send someone out to set up my machine?
The KQ622, KQ633, and Dutchess are typically shipped to you
accompanied with instructions showing how to put it together.  However,
we will deliver and set up those machines for an added cost.  The
Princess, Prince, Royal, and Empress IntelliStitch models are delivered
and installed accompanied with training at no additional cost if your
location is within the continental United States.

Where do I call if I have questions about my machine?
Most questions or problems can be resolved over the phone by an
experienced technician.  However, there are times when your machine
needs to worked on by an experienced technician.  If we do not have an
authorized dealer in your area, we will ask that you send us your machine
to be evaluated.  Once we discover the problem, we will notify you, quickly
correct the problem and get your machine back to you.  

How are your machines shipped?
We ship our machines with tables by a freight carrier that delivers to your
location.  If we are shipping a head only, we typically ship DHL.  If you
purchase a Princess, Prince, Royal, or Empress with a Stitch Regulator,
delivery, setup, and training is included in the price of the machine and
there is no additional charge for delivery.

How much can I expect to pay for shipping?
Rates in the United States run approximately $300.00 - $400.00 for the
complete system, however it depends on the location.  Canada and
International shipping rates are to be determined at the time of purchase.

Do you ever have used machines?
Occasionally we have used machines.  Once we receive one, we
evaluate, service, and repair it before reselling.  We do offer a 1 - year
warranty on used machines.  

Do you take trade-ins?
Trade-ins are welcome on any make and model for a KenQuilt System.  
However, we do not buy back machines.

Do you offer a lease program?
Yes.   Leasing a KenQuilt is an affordable option.  Machines can be
leased as inexpensively as $225.00 per month with a $1.00 buyout plan
at the term of the lease.  A machine can be leased for 24, 36, 48, and 60
months.  Leasing a KenQuilt can offer many benefits such as tax
deductible payments, payments designed around your business' cash
flow, it keeps your credit lines open, allows you to conserve working
capital, requires a minimal down payment, and offers fixed payments.  
Applying for the leasing program is free so contact us toll free at
1-866-784-5872 for more information.
                      
KenQuilt Manufacturing
4535 E. 61st Street N.
Kechi, KS  67067
Toll free:  866-QUILTS2 (866-784-5872)
Local Phone:  316-303-0880
Fax:  316-303-0882
sales@kenquilt.com